Differences
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| Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
| manual:15_troubleshooting [2025/12/05 10:48] – [Troubleshooting] jkhiser-wiki | manual:15_troubleshooting [2026/05/01 12:11] (current) – external edit 127.0.0.1 | ||
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| Look under //More | Config | Actions //. If you see a //Restore Purchases// option, select that option. | Look under //More | Config | Actions //. If you see a //Restore Purchases// option, select that option. | ||
| - | Some users have reported delays for purchases to appear on other devices. | + | Some users have reported delays for purchases to appear on other devices. |
| Check your purchase in Settings > [Your Name] > Subscriptions and ensure the desired subscription is there. [[https:// | Check your purchase in Settings > [Your Name] > Subscriptions and ensure the desired subscription is there. [[https:// | ||
| Line 172: | Line 172: | ||
| - Check your purchase history. [[https:// | - Check your purchase history. [[https:// | ||
| - Check your payment method. [[https:// | - Check your payment method. [[https:// | ||
| + | |||
| + | ==== Working off Network with Subscription ==== | ||
| + | |||
| + | - MD will check on app start to verify subscription status. There is a grace period (~1.5 days), but the check always happens. | ||
| + | - The check never happens while the app is running, even if it’s backgrounded. | ||
| + | - If your sub expiry date is not in the past, no Internet is fine. | ||
| + | - If you are going to be off network - start the app while connected to the internet and keep it running. | ||
| + | - If you never force quit the app (and it doesn’t crash) you should be able to rock on indefinitely. | ||
| + | - You could also force a restart to force the check while connected to the internet. | ||
| + | |||
| ===== Options for Getting Help ===== | ===== Options for Getting Help ===== | ||
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